Youell's Oyster House

“I ordered the broiled seafood platter for $47, which came with fingerling potatoes and asparagus. As someone who cooks often, I know the difference between properly prepared food and food that was simply neglected. Three-quarters of the potatoes were so leathery and overcooked that they could not be cut with a fork or chewed—they were completely inedible. The asparagus was in the same condition. Only a small portion was edible. The rest was shriveled, stringy, and tough, exactly as shown in the attached photo. At these prices, in a restaurant that positions itself as upscale, this level of quality is unacceptable. I told my server, Tricia, that they should be ashamed to serve food like this. She was polite and apologized, but she was the only one. We also upgraded both 4-oz lobster tails to 12-oz tails for an additional upcharge of $17 each. According to the receipt, we were charged $64 for the two lobster tails. I uploaded the receipt for verification. I didn't take a picture of it, unfortunately, but on the customer receipt that came with that, I was charged $58 for the lobster tails. There was some bizarre pricing on that one as well. We were charged some incorrect amount for one of the lobster tails and an entirely different incorrect amount for the second one. What made this experience truly unacceptable was the complete lack of accountability. Beyond Tricia’s initial apology, no one from management came to the table. No explanation. No offer to correct the meal. No acknowledgment whatsoever. I asked for the manager’s name and was told it was Eden. She never appeared. What competent restaurant or restaurateur doesn't train their staff that if a customer has a problem you get management immediately? And the instructions for management are that if the problem is deemed to be legitimate you make the customer happy. When a kitchen sends out food this poor and management cannot be bothered to address it, it says everything about how little they value their guests. You serve inedible food. You give me a merchant copy bill and a customer copy bill, both of which are significantly overcharging, and both have completely different prices on them. How do you even do that? I will not be returning, and I strongly recommend others spend their money elsewhere. The proprietors of this place have proven beyond any doubt that they do not appreciate your business.”

“We had an amazing experience at this seafood restaurant! The oysters were incredibly fresh and delicious—honestly some of the best we’ve ever had. We’ve tried oysters at many different places, even by the seaside, and often left disappointed—but this place truly exceeded our expectations. We also ordered a seafood mix with crab, clams, lobster, and shrimp, and everything was perfectly cooked and full of flavor. You could really taste the quality in every bite. On top of the great food, the service made the evening even better. Our server, Jennifer, was friendly, attentive, and made sure we had everything we needed without being intrusive. Highly recommend this place if you’re looking for fresh, high-quality seafood and excellent service. We’ll definitely be coming back!”

“We went in to celebrate a birthday. I do love that they’re open on Mondays( Beyond Tf for that) Such a plus. The service was great, loved the staff. It’s one of my family favorite places to go. It was my first time and despite wanting to absolutely love it, The dish I ordered was sub par at best tbh. Salmon and fries just aren’t a great combo in my opinion. I wasn’t completely impressed, I personally had better but the service and atmosphere definitely made up for it. I did however enjoy the other dishes my family ordered. I did enjoy the blueberry lemonade, very yummy drink.”

“Fabulous spot for a pescatarian like myself! And who doesn’t love a Sunday Happy Hour! From 11-3 at the bar. Pictured is their wedge salad, tuna tartare & seafood fettuccine alfredo. Jenni took great care of us!”

“⭐⭐⭐⭐⭐ Moira provided outstanding service from start to finish! She was friendly, attentive, and made us feel welcome the moment we arrived. She checked on us throughout our meal, made sure everything was perfect, and had such a positive attitude. Her excellent customer service made our experience even better. We will definitely be coming back, and we hope to have Moira as our server again. Thank you for making our visit so enjoyable!”